01Who We Are

Maghribi Market operates the website maghribimarket.com, an online store selling North African groceries and household goods to customers in the United States. In this policy, "we," "us," and "our" refer to Maghribi Market.

For any privacy question, contact us at support@maghribimarket.com.

02Information We Collect

Information you give us

• Name, shipping address, and billing address
• Email address and phone number
• Order contents and order history
• Account login details, if you create an account
• Messages you send us by email or through a contact form

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages viewed, items browsed, and time spent on the site
• The website or search that referred you to us
• Cookie identifiers, as described in section 05

03How We Use Your Information

We use the information above to:

• Process and fulfil your orders, and take payment
• Send order confirmations, shipping notifications, and tracking details
• Respond to your questions and handle damage or refund claims
• Detect and prevent fraudulent orders and site abuse
• Improve our product range, website, and checkout experience
• Send marketing emails, where you have asked to receive them
• Meet our tax, accounting, and other legal obligations

04Payment Processing

Payments are handled by third-party payment processors such as Stripe and PayPal. When you pay, your card details are transmitted directly to the processor over an encrypted connection. We receive confirmation that payment succeeded, along with limited details such as the last four digits of the card and the billing name — never the full card number.

These processors handle your payment data under their own privacy policies, which we encourage you to read.

05Cookies and Tracking

Our site uses cookies and similar technologies for the following purposes:

• Essential — keeping items in your cart and keeping you signed in. The site cannot function without these.
• Analytics — understanding which pages are visited and where visitors come from, so we can improve the store.
• Marketing — measuring whether our ads and emails lead to orders.

We use Google Analytics to understand how visitors use the site. We may also use advertising tools such as Meta Pixel and Google Ads to measure the performance of our marketing.

You can block or delete cookies through your browser settings. Blocking essential cookies will prevent checkout from working.

06Who We Share Information With

We do not sell your personal information, and we do not share it for anyone else's independent marketing. We share it only with parties who help us run the store:

• Shipping carriers — your name, address, and phone number, so your order can be delivered
• Payment processors — to take and verify payment
• Website and hosting providers — who store the site and its order data on our behalf
• Email and analytics providers — to send the emails you have opted into and measure site performance
• Professional advisers — accountants and lawyers, where necessary
• Authorities — where we are legally required to disclose information

07Marketing Emails

If you subscribe to our newsletter or opt in at checkout, we will send you product news, restock notices, and offers. Every marketing email includes an unsubscribe link, and you can opt out at any time.

Opting out of marketing does not stop transactional emails — order confirmations, shipping updates, and refund notices — which we must send to fulfil your order.

08Data Retention

We keep order records for as long as required for tax and accounting purposes, typically seven years. Account details are kept until you ask us to delete your account. Marketing contact details are kept until you unsubscribe.

09Data Security

Our site uses SSL encryption, and payment data is handled entirely by PCI-compliant processors. Access to order information is limited to people who need it to fulfil orders and answer support requests.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.

10Your Rights

Depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or opt out of marketing. To make a request, email support@maghribimarket.com. We may need to verify your identity before acting on a request.

California residents

Under the California Consumer Privacy Act, California residents may request disclosure of the categories of personal information we collect, request deletion, and opt out of the sale or sharing of personal information. We do not sell personal information. You will not be treated differently for exercising these rights.

11Children's Privacy

Our store is not directed at children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

12Links to Other Sites

Our site may link to other websites, including our social media profiles and our Etsy shop. We are not responsible for the privacy practices of those sites, and this policy does not apply to them.

13Changes to This Policy